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The latest 50 of 320 customer opinions on hire cars at Alicante

Fredrik M. from Oslo

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About spain-carhire.com "I'd like more info on my confirmation e-mail, at least the agreed price."

Anthony D. from Tunbridge Wells, Kent

about provider Goldcar Rental in Alicante "I had to cancel later and their service to do this was very good."

About spain-carhire.com "Excellent."

Wolfgang D. from Haan

about provider Goldcar Rental in Alicante "Technical condition of the cars were not optimal."

About spain-carhire.com "Excellent Service !"

Brian M. from Kildare

about provider Goldcar Rental in Alicante "The car did have additional markings to what was on the initial documents. I would feel a little nervous on taking a car in case I missed something. That being said the Gold Car employee did a good job once we identified the additional marks."

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Eric M. from Ploudalmezeau

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About spain-carhire.com "very quick & efficient service at alicante airport"

David D. from Harlow

about provider Goldcar Rental in Alicante "Like most people I hate the insurance scam, otherwise all is well. Many people do not have £950 spare on their credit card so are forced to take out excessive extra insurance."

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Rolf-Helmut O. from Brugge

about provider Goldcar Rental in Alicante "See my comment above. I received a mail fom Goldcar one day after I had returned the car confirming that the company will reimburse me for the fuel not used. I hope that they will credit the same price per liter of petrol that I paid for the full tank at the moment of renting the car. I'll let you know as soon as I know."

About spain-carhire.com "everything worked out perfect. Goldcar changed the car op moment of the renting since the original car had a small crack in the front wind shield possibly causing full break when turning on the ac.."

Frouwke M. from Stadskanaal

about provider Goldcar Rental in Alicante "They try to sell you a very expensive insurance or you have to give a very high deposit"

About spain-carhire.com "I miss the dutch language"

Linda S. from Eltham

about provider Goldcar Rental in Alicante "Very impressive service from start to finish. Would definitely book through the company agIn."

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Neil C. from Braintree

about provider Goldcar Rental in Alicante "Excess insurance is a rip off paid 153 euros too over priced"

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Ian M. from Dorset

about provider Goldcar Rental in Alicante "The only problem is the long wait at the arrival desk for Gold Car to activate the booking, this can be as long as 45 minutes, but then all rental companies seem to be the same. The rental company that can improve on this as on going would pick up most of the bookings for rental. Stand in the queue and talk to those waiting to verify my assessment of the situation."

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Anthony S. from Sheffield

about provider Goldcar Rental in Alicante "The queue at the check in / pick-up desk was very long. More staff should be available at busy times which can be predicted from the bookings. I've had the same problem at your Almeria desk."

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Andrew M. from West Yorkshire

about provider Centauro in Alicante "Nissan Duke has a 46litre fuel tank Centauro charge 91€ including a 25€ charge, so 66€ to fill a 46litre tank diesel is not 1.43€ a litre so usual Centauro rip off!"

About spain-carhire.com "no problems as usual"

Rune W. from Rådal

about provider Goldcar Rental in Alicante "They are most interested in selling insurance and they take an extra 2% exchange rate + charging another 30 euro diesel charge. But overall not very expencive. Just an irritating way of doing business."

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Andrew P. from Merseyside

about provider Goldcar Rental in Alicante "I have used Goldcar Rental approximately 25 times over the previous 7 years having excellent service. The introduction of Flex fuel is an added improvement."

About spain-carhire.com "Excellent service but I was unable to contact your UK office on +442075588101 over a 2 week period. You responded the next day to my email."

Benny V. from Diepenbeek

about provider Goldcar Rental in Alicante "several damages on the car + seats click away to open, did not function, very inconvenient to enter and to leave the car ! (7 seats car) Car had also a lot of kilometers , in the past we got almost new cars !"

About spain-carhire.com "Perfect !"

Fraukje B. from Amstelveen

about provider Goldcar Rental in Alicante "Although I did not order a Diesel vehicle, I was given one, which is fine. But I was also charged an additional Diesel charge of 11.57 euro ex. VAT, which I feel is not fair when I did not request a diesel vehicle in the first place. I only noticed this additional charge when filing my expenses."

Comment spain-carhire-team "In the next days Goldcar will refund the the additional diesel charge"

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Andrea D. from Swords

about provider Goldcar Rental in Alicante "I was impressed with Goldcar this time I actually recieved an refund on the amount of fuel I did not use, which is one of the main reasons I was considering by a car in Spain this year due to all the money you loose paying for petrol that you don't use it is such a waste. I am delighted to see that I was refunded at least some of the petrol and if they would continue to do this I will most definetly book with them again."

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Inger W. from Rådal

about provider Goldcar Rental in Alicante "Had to wait at the desk for some time. Seems that the they were mor interested in selling insurance than give the customers a car.We got refund for remaining fuel. That is an inprovement."

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Andrew M. from Halifax

about provider Centauro in Alicante "I always use Centauro, because I can specify a diesel car. The cars are usually almost new & on two occasions brand new, however this time they gave me a car that old it needed an ITV, also it had poor tyres, after complaining they gave me 5710 HFD again not a new car & 94.000km, both cars had Northgate flexible renting logos on them, although the car gave me no problems except for the service light coming on, it says on Centauros web site "cars refreshed every year" these vehicles were not upto their usual standard!"

About spain-carhire.com "usual first class service with no problems, pay on arrival is a great bonus!!"

Emile V. from Bosch en duin

about provider Goldcar Rental in Alicante "Waiting time to get. the car was more than 1 hour and that is way too long!"

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Ian M. from Dorchester

about provider Goldcar Rental in Alicante "I have booked with Gold car on many occasions and on this booking was allocated a Fiat 500 and although pretty to look at it must be the worst car I have driven. I think the company must have bought a job lot of this vehicle because every where you went you saw the same white version. I would also point out that when making the booking the smaller 5 door vehicles were not available on their list, I wonder why? One further point the vehicle was listed as having air con I could not find it it wasn't required on this trip but would be later in the season. Because of Gold car popularity it took 45 mins in the line before we were served. I shall look for an alternative dealer for my next trip to avoid this delay. Ian McLellan"

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David D. from Harlow Essex

about provider Goldcar Rental in Alicante "We spent over 1hour at the rental desk, the same couple before us were at the counter for 25 minutes arguing about insurance and deposits. We only use the car to drive to the resort in Moraira and back, we do not use the car in the resort so we do not take extra insurance. They charged our card with 800 euros deposit. This took us right up to our limit on our card. On the first night my card was refused at a restaurant because I was over my limit. This meant I could no longer use my only credit card for my holiday. It took until the Monday to get our bank to raise our limit so could not even go to the supermarket to buy food. We survived the weekend on the 50 euros we had in cash. We will never use gold car again"

About spain-carhire.com "The booking process works very well. The experience at the rental desk is not so good."

Andrew M. from Halifax

about provider Centauro in Alicante "only centauro allow you to specify a diesel car, & usually not much of a queue to collect, unlike Goldcar!!!"

About spain-carhire.com "I have known Anne Kemsley many years, it was her who recommended C4H to me & I have used you ever since & never had any problems, knowing who you are booking with(I like Centauro & a diesel car) is great plus pay on arrival is a great bonus"

Andrew M. from West yorkshire

about provider Centauro in Alicante "usual fuel & extra insurance rip off, typical Spain!! otherwise fine"

About spain-carhire.com "usual excellent service"

Alejandro P. from Alicante

about provider Goldcar Rental in Alicante "they overcharge way too much por fuel, and don´t give the option of returning the fuel deposit full."

About spain-carhire.com "you should include more information about insurances and fuel conditions. I paid over 200 € for these concepts on top of the hire price"

Comment spain-carhire-team "If you pay the deposit, no insurance will be charged. The deposit you will get back when drop off the car. Regards c4h Team"

Ian M. from Dorchester Dorset

about provider Goldcar Rental in Alicante "Unfortunately I was unable to use my booking this time because of family commitments, but have used Goldcar in the past and they were satisfactory"

About spain-carhire.com "Have used your company for several years and will continue to do so on a regular basis"

MICHAEL S. from BARNSLEY

about provider Goldcar Rental in Alicante "As I have said before when renting with you through Goldcar the queue at collection is just ridiculous as this time I had to queue for ONE HOUR to pick up the car"

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Emile V. from Bosch en duin

about provider Firefly Rent a Car in Alicante "Advantage office very hard to find. There is nog sign of advantage. The name is not on the boards including outsite the garage where you can see were you find rental cars."

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Gerrit V. from Epe

about provider Centauro in Alicante "We made a reservation for a Ford Fiesta for 4 weeks but they gave us a Fiat Panda."

About spain-carhire.com "Your advise and actions were very helpfull. Thanks."

Jean S. from Suffolk

about provider Goldcar Rental in Alicante "Even though I have found Goldcar unhelpful at times and some of the vehicles in seriously poor condition, which I complain about and they change, I would use them again purely because of pricing, which although is expensive at times is still sometimes cheaper than competitors."

About spain-carhire.com "Have never had a problem."

Terence C. from England

about provider Centauro in Alicante "Outside of car had not been cleaned - No ownership/insurance papers as required by Spain law - no emergency triangles"

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Siegmund K. from Bochum

about provider Goldcar Rental in Alicante "Diesmal war alles ok. Service und alles drum in Alicante ist viel besser wie in Valencia."

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Benny V. from Diepenbeek

about provider Goldcar Rental in Alicante "invoice not yet received.(payback gasolina)"

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Damian O. from Unknown

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About spain-carhire.com "excellent customer service"

Andrew M. from

about provider Centauro in Alicante "90€ for fuel 25€ extra driver & 78€ aadditional insurance, the usual spannish rip offs are getting more & more expensive"

About spain-carhire.com "have used your website for many years, its good to know the company you are hiring the car from in advance & its great to be able to pay on arrival."

Hendrikus J. V. from

about provider Goldcar Rental in Alicante "Perfect service!"

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José H. from

about provider Goldcar Rental in Alicante "Price of the petrol in the car by delivery service is not realistic. Price to mutch for gallons in the car."

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Thorsten E. from Rodgau

about provider Goldcar Rental in Alicante "habe nach 5 Tagen immer noch kein Check-out dokument. Übergabe über 30 Minuten gewartet - obwohl nur 2 Personen vor mir. die versteckten nebenkosten werden immer höher."

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Michael H. from Kulmbach

about provider Goldcar Rental in Alicante "Die Rückgabe des Autos war nicht klar! Es fand keine persönliche Abgabe statt- Verunsicherung unsererseits- Abbuchung d. Rechnung während Reise, Endabrechnung kam verspätet- nochmal keine geklärten Verhältnisse!"

About spain-carhire.com "Bei der Abholung des Leihautos keine geordneten Verhältnisse; keine guten Informationen in Englisch-nur in Spanisch! Wieder Verunsicherung-"

Comment spain-carhire-team "Abholung und Rückgabe sind Sache des Autovermieters. Wir von Cars4Holidays vermitteln Ihnen nur das Fahrzeug, für den Service des Autovermieters vor Ort sind wir nicht verantwortlich. Wir bedauern dass es von Seiten des Autovermieters nicht so funktioniert hat wie es sein sollte."

Lothar W. from Bad Wiesee

about provider Goldcar Rental in Alicante "Die dreifache Gebühr für Versicherung gegenüber Mietgebühr ist schon stark."

About spain-carhire.com "Kompetente umsichtige Abwicklung. Angenehm"

Karl Franz K. from Breitenbach

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About spain-carhire.com "Bin bei Ihnen sehr gut aufgehoben"

Dieter D. from Seeheim-Jugenheim

about provider Centauro in Alicante "Abrechnung noch nicht erhalten, daher keinen Stern"

About spain-carhire.com "Wie immer zuverlässig, hilfreich und gut"

Uwe F. from Mettmann

about provider Goldcar Rental in Alicante "Ich werde Goldcar nie wieder buchen. Übergabe OK. Aber bei der Rückgabe, keine Kontrolle des Fahrzeugs, da ich ja das Komplettpaket (Versicherung) hatte. Und jetzt kommt auf einmal eine Rechnung über eine Reinigung des Autos und des KIndersitzes über 232,00 €. Das ist eine Unverschämtheit und werde das wahrscheinlich Anwaltlich prüfen lassen."

About spain-carhire.com "Buchung und auch sonst hat alles geklappt."

Wolfgang K. from Bremen

about provider Goldcar Rental in Alicante "Völlig intransparente bis betrügerische Preisgestaltung. Aus einer Buchung von 65 Euro wurden am Ende 550 Euro."

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Petra K. from Düsseldorf

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About spain-carhire.com "Die servicekosten fürs Tanken und der Dieselzuschlag sollten im Preis bei der Buchung angegeben werden."

Ursula W. from Senden

about provider Centauro in Alicante "Nagelneues Auto - was will man mehr!"

About spain-carhire.com "Immer wieder! Super Service."

Marian M. from Wuppertal

about provider Centauro in Alicante "S.o."

About spain-carhire.com "Der Service von Centauro wurde von Einer Dame durchgeführt, die nett und bemüht, aber Angesichts einer übergroßen Menge von Non-Premium Kunden schlicht überfordert war."

Gerhard R. from Dichtelbach

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About spain-carhire.com "Immer wieder gerne."

Henning G. from Blomberg

about provider Centauro in Alicante "beanstandete Tankfüllung wurde sofort erstattet. Eine neue Buchung ist inzwischen auch erfolgt"

About spain-carhire.com "sehr guter und freundlicher Kontakt. Änderungen wurden problemlos durchgeführt."

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