about provider Goldcar Rental in Alicante "I had to cancel later and their service to do this was very good."
About spain-carhire.com "Excellent."
about provider Goldcar Rental in Alicante "Technical condition of the cars were not optimal."
About spain-carhire.com "Excellent Service !"
about provider Goldcar Rental in Alicante "The car did have additional markings to what was on the initial documents. I would feel a little nervous on taking a car in case I missed something. That being said the Gold Car employee did a good job once we identified the additional marks."
about provider Goldcar Rental in Almeria "Not received an invoice yet."
about provider Goldcar Rental in Malaga "Goldcar stellt Rechnung für Schäden, die bei der Fahrzeugübergabe schon vorhanden waren und dort auch dokumentiert wurde. Goldcar Kundenservice reagiert nicht auf Beschwerde diesbezüglich."
about provider Goldcar Rental in Almeria "Minor scratches on front & rear bumpers (which were already noted on the delivery documents), otherwise very good."
about provider Goldcar Rental in Benidorm "all points five star what more can I say ?"
about provider Goldcar Rental in Palma de Mallorca "Very slow pick-up procedure (over 1 1/2 hours). Still waiting for fuel refund."
About spain-carhire.com "very quick & efficient service at alicante airport"
about provider Goldcar Rental in Alicante "Like most people I hate the insurance scam, otherwise all is well. Many people do not have £950 spare on their credit card so are forced to take out excessive extra insurance."
about provider Goldcar Rental in Alicante "See my comment above. I received a mail fom Goldcar one day after I had returned the car confirming that the company will reimburse me for the fuel not used. I hope that they will credit the same price per liter of petrol that I paid for the full tank at the moment of renting the car. I'll let you know as soon as I know."
About spain-carhire.com "everything worked out perfect. Goldcar changed the car op moment of the renting since the original car had a small crack in the front wind shield possibly causing full break when turning on the ac.."
about provider Goldcar Rental in Alicante "They try to sell you a very expensive insurance or you have to give a very high deposit"
About spain-carhire.com "I miss the dutch language"
about provider Goldcar Rental in Almeria "every time we book with Goldcar ( and we have used them a lot over the past few years ) it takes such a long time to pick up the car due to the long queue & they never seem to learn to put on more staff to deal with this."
about provider Goldcar Rental in Malaga "could improve waiting time to collect the car"
about provider Goldcar Rental in Malaga "They shoul offer more days in the rent period and the insurance it should be a little bit cheaper"
About spain-carhire.com "When you have to cancel a booking, I would like to do in you website."
about provider Goldcar Rental in Seville "The tires were low pressured"
about provider Goldcar Rental in Alicante "Very impressive service from start to finish. Would definitely book through the company agIn."
about provider Goldcar Rental in Alicante "Excess insurance is a rip off paid 153 euros too over priced"
about provider Goldcar Rental in Alicante "The only problem is the long wait at the arrival desk for Gold Car to activate the booking, this can be as long as 45 minutes, but then all rental companies seem to be the same. The rental company that can improve on this as on going would pick up most of the bookings for rental. Stand in the queue and talk to those waiting to verify my assessment of the situation."
about provider Goldcar Rental in Alicante "The queue at the check in / pick-up desk was very long. More staff should be available at busy times which can be predicted from the bookings. I've had the same problem at your Almeria desk."
about provider Centauro in Alicante "Nissan Duke has a 46litre fuel tank Centauro charge 91€ including a 25€ charge, so 66€ to fill a 46litre tank diesel is not 1.43€ a litre so usual Centauro rip off!"
About spain-carhire.com "no problems as usual"
about provider Goldcar Rental in Alicante "They are most interested in selling insurance and they take an extra 2% exchange rate + charging another 30 euro diesel charge. But overall not very expencive. Just an irritating way of doing business."
about provider Centauro in Malaga "Nice to be able to book a diesel car, but stil no refund for unused fuel & 91€ charged for a Nissan Duke, it will only take about 50€ when empty usual Spanish rip off"
about provider Goldcar Rental in Alicante "I have used Goldcar Rental approximately 25 times over the previous 7 years having excellent service. The introduction of Flex fuel is an added improvement."
About spain-carhire.com "Excellent service but I was unable to contact your UK office on +442075588101 over a 2 week period. You responded the next day to my email."
about provider Goldcar Rental in Ibiza "All went fine except for one thing. On arrival they should have more people behind the desk. When we arrived there was only one person there. After a while he got som support of two others. They kno in advance that there are renters coming and at what time, so it should not be too difficult to arrange enough staff at the right moment I guess. So some improvement can be made here."
about provider Goldcar Rental in Malaga "we had a bit of an argument with the rentaldesk upon collecting our car. They were not pleased we decided not to take the extra insurance. the invoice was not clear VAT was included in the voucher but nog on the invoice but in the end they carged the amount correctly."
About spain-carhire.com "heel tevreden daar ik 2bestellingen en ze hebben na een paar dagen de 2 reservations in 1 reservation from 17 of July until 21 of August so i was verry happy that they get the 2resevations Together and Thanks for the GOOD SERVICES"
about provider Goldcar Rental in Malaga "Heavy pressure time consuming to pay additional insurance which i did not want. Annoying because many People queing up to get Their cars"
about provider Goldcar Rental in Alicante "several damages on the car + seats click away to open, did not function, very inconvenient to enter and to leave the car ! (7 seats car) Car had also a lot of kilometers , in the past we got almost new cars !"
About spain-carhire.com "Perfect !"
about provider Goldcar Rental in Girona "They have now raised the excess to over 1000 Euros, This is to frighten people into buying there own insurance cover. Not very helpful on collection desk in Girona. Will never use them again, and will dissuade anyone else if they ask."
about provider Goldcar Rental in Alicante "Although I did not order a Diesel vehicle, I was given one, which is fine. But I was also charged an additional Diesel charge of 11.57 euro ex. VAT, which I feel is not fair when I did not request a diesel vehicle in the first place. I only noticed this additional charge when filing my expenses."
Comment spain-carhire-team "In the next days Goldcar will refund the the additional diesel charge"
about provider Goldcar Rental in Alicante "I was impressed with Goldcar this time I actually recieved an refund on the amount of fuel I did not use, which is one of the main reasons I was considering by a car in Spain this year due to all the money you loose paying for petrol that you don't use it is such a waste. I am delighted to see that I was refunded at least some of the petrol and if they would continue to do this I will most definetly book with them again."
about provider Goldcar Rental in Alicante "Had to wait at the desk for some time. Seems that the they were mor interested in selling insurance than give the customers a car.We got refund for remaining fuel. That is an inprovement."
about provider Centauro in Alicante "I always use Centauro, because I can specify a diesel car. The cars are usually almost new & on two occasions brand new, however this time they gave me a car that old it needed an ITV, also it had poor tyres, after complaining they gave me 5710 HFD again not a new car & 94.000km, both cars had Northgate flexible renting logos on them, although the car gave me no problems except for the service light coming on, it says on Centauros web site "cars refreshed every year" these vehicles were not upto their usual standard!"
About spain-carhire.com "usual first class service with no problems, pay on arrival is a great bonus!!"
about provider Goldcar Rental in Alicante "Waiting time to get. the car was more than 1 hour and that is way too long!"
about provider Goldcar Rental in Alicante "I have booked with Gold car on many occasions and on this booking was allocated a Fiat 500 and although pretty to look at it must be the worst car I have driven. I think the company must have bought a job lot of this vehicle because every where you went you saw the same white version. I would also point out that when making the booking the smaller 5 door vehicles were not available on their list, I wonder why? One further point the vehicle was listed as having air con I could not find it it wasn't required on this trip but would be later in the season. Because of Gold car popularity it took 45 mins in the line before we were served. I shall look for an alternative dealer for my next trip to avoid this delay. Ian McLellan"
about provider Goldcar Rental in Alicante "We spent over 1hour at the rental desk, the same couple before us were at the counter for 25 minutes arguing about insurance and deposits. We only use the car to drive to the resort in Moraira and back, we do not use the car in the resort so we do not take extra insurance. They charged our card with 800 euros deposit. This took us right up to our limit on our card. On the first night my card was refused at a restaurant because I was over my limit. This meant I could no longer use my only credit card for my holiday. It took until the Monday to get our bank to raise our limit so could not even go to the supermarket to buy food. We survived the weekend on the 50 euros we had in cash. We will never use gold car again"
About spain-carhire.com "The booking process works very well. The experience at the rental desk is not so good."
about provider Centauro in Alicante "only centauro allow you to specify a diesel car, & usually not much of a queue to collect, unlike Goldcar!!!"
About spain-carhire.com "I have known Anne Kemsley many years, it was her who recommended C4H to me & I have used you ever since & never had any problems, knowing who you are booking with(I like Centauro & a diesel car) is great plus pay on arrival is a great bonus"
about provider Centauro in Alicante "usual fuel & extra insurance rip off, typical Spain!! otherwise fine"
About spain-carhire.com "usual excellent service"
about provider Centauro in Malaga "98€ fuel charge for a Peugeot 308 diesel, usual Spanish rip off, but otherwise great car as usual!"
About spain-carhire.com "I have used you for many years, it was Anne Kemsley who told me about your great pay on arrival service, hope centauro pay you your comission!!"
about provider Goldcar Rental in Alicante "they overcharge way too much por fuel, and don´t give the option of returning the fuel deposit full."
About spain-carhire.com "you should include more information about insurances and fuel conditions. I paid over 200 € for these concepts on top of the hire price"
Comment spain-carhire-team "If you pay the deposit, no insurance will be charged. The deposit you will get back when drop off the car. Regards c4h Team"
About spain-carhire.com "We had to pay extra for a diesel car, while we did not asked for a diesel. We like you to pay back to us the € 15,00 they have charged us for a diesel car."
Comment spain-carhire-team "Dear cutomer, please inform us by email, then you get back your money, this is a guestbook not a claim service."
about provider Goldcar Rental in Alicante "Unfortunately I was unable to use my booking this time because of family commitments, but have used Goldcar in the past and they were satisfactory"
About spain-carhire.com "Have used your company for several years and will continue to do so on a regular basis"
about provider Goldcar Rental in Malaga "After return, nobody wanted to control the car. They just took the keys."
about provider Goldcar Rental in Alicante "As I have said before when renting with you through Goldcar the queue at collection is just ridiculous as this time I had to queue for ONE HOUR to pick up the car"
about provider Goldcar Rental in Tenerife South "Long wait for delivery, insufficient staff to deal with customers. The practise of filling the car with fuel and forcing a delivery return empty is deplorable especially when the charge for the fuel is approximately 60% over the amount that the car can take. Return service was non existant office closed at the park and 1 staff member trying to deal with incoming customers as well as drop off"
about provider Firefly Rent a Car in Alicante "Advantage office very hard to find. There is nog sign of advantage. The name is not on the boards including outsite the garage where you can see were you find rental cars."
about provider Goldcar Rental in Malaga "confusion about the extra insurrance at desk!"
About spain-carhire.com "great help on solving problems"
about provider Hiper Rent a Car in Palma de Mallorca "It took quite a long time to get the voucher printed and showing the voucher by iphone was not sufficient, unfortunately. The customer service then also tried to sell me an insurance, which I did not want. The customer service personell, tried to ensure me that I could not get the car without this extra insurance. After asking the boss, the extra insurance was, of course, taken off. Overall, it just took too long. I would like to be helped at a much quicker pace next time"
about provider Centauro in Alicante "We made a reservation for a Ford Fiesta for 4 weeks but they gave us a Fiat Panda."
About spain-carhire.com "Your advise and actions were very helpfull. Thanks."